FAQ's
Welcome to the FAQ page of The Anointing Oil Shop, your trusted source for biblically inspired anointing oils, in partnership with Abba Oil. Below, we’ve answered the most common questions about our products, shipping, and the spiritual use of anointing oil. If your question isn’t addressed, please contact our customer service team at info@anointingoil.org. We’re here to support your spiritual journey with faith and humility.
Contact Our Customer Service
For all inquiries, please reach out via email. We kindly request that orders be placed online for a seamless experience.
- Email: info@anointingoil.org
Note: We no longer accept phone inquiries to ensure efficient service. Our team responds promptly during business hours: Monday - Friday, 9:00 AM - 3:00 PM ET (3:00 PM - 9:00 PM CET).
Shipping and Delivery
In which countries do you deliver?
We offer worldwide delivery to every nation, bringing our biblically inspired anointing oils to believers everywhere.
From where is my order shipped?
Your order will be shipped from one of two U.S. locations: Houston, TX, or New Kensington, PA. Shipping costs are calculated based on your location. You’ll receive a track & trace code when your order ships.
Where can I find the status of my order?
Check your order status in your online account. If you choose not to create an account, status updates will be sent to the email address provided during checkout.
When will my package be delivered?
Delivery times vary by country. We typically ship orders the same or next business day. Once shipped, you can track your package using the USPS track & trace code provided. Delivery times depend on your location and local postal services.
My track & trace code isn’t working. What should I do?
Track & trace codes may take a few hours to activate after your order is prepared and scanned at the post office. If the code doesn’t work after 12 hours, please email us at info@anointingoil.org for assistance.
How can I choose a different delivery address?
During checkout, you can select a different billing and shipping address to ensure your order is delivered where you need it.
Payments
Can I pay after receiving my order?
No, we do not offer payment after delivery. All payments must be completed in advance during the checkout process.
What should I do if my payment fails?
First, verify that your account hasn’t been charged. If no charge appears, try the payment again. If your credit card continues to fail, contact your bank for assistance. For further help, reach out to our customer service at info@anointingoil.org.
About Anointing Oil
Is anointing oil only for elders or church leaders?
No, anointing oil is for all believers. In biblical times, it was a common practice among God’s people, as seen throughout Scripture. For anointing the sick, James 5:14 advises calling the elders to anoint and pray, but afterward, anyone can use anointing oil in faith for personal prayer or consecration.
When can I use anointing oil?
Anointing oil is a versatile tool for faith, used in prayer, intercession, worship, healing, cleansing, purification, deliverance, dedication, and consecration. Its use spans the Bible, from Jacob at Bethel (Genesis 28:18) to the early church. For deeper insights, explore our Inspiration Blog or The Anointed Bride by Robin Prijs.
What is anointing oil?
Our anointing oils, sourced through our partnership with Abba Oil, are made primarily of virgin olive oil, the highest quality from the first pressing, blended with biblically inspired fragrance oils. These fragrances draw from scriptural references but do not replicate the holy anointing oil of Exodus 30:22-25, as this is biblically prohibited.
Is anointing oil a medicament?
No, anointing oil is not a medicine or a magical substance. It is a tool for faith, symbolizing your trust in the finished work of Jesus Christ. It should not replace medical treatment. We encourage you to study Scriptures and our resources, like The Anointed Bride, to understand its role as a prophetic act of faith.
Still Have Questions?
If your question isn’t answered here, our customer service team is ready to assist. Email us at info@anointingoil.org, and we’ll respond promptly during business hours. Thank you for choosing The Anointing Oil Shop, a ministry of LoveUnlimited Ministries, dedicated to serving you with faith and humility.